GlobeMed offers franchisees the tools and expertise to fully manage their network of healthcare providers and administer health insurance claims from pre-certification of admissions and service provision to case management, claims adjudication and payment settlement. The process is facilitated by an e-claims portal available to GlobeMed’s healthcare providers’ networks, allowing them to manage approvals and process claims supported by a 24/7 call center. In addition, our franchising model gives franchisees access to the following services:

• Benefits administration and members’ enrolment services, including the definition of benefits and restrictions, technical and medical underwriting automation and rules, card issuing, policy management and policy owner services.

• Reporting services and business intelligence capabilities to provide business analysis and performance monitoring.

• Special customer service tools, including specialized call centers such as a policy and network information desk, complaint desk and IT helpdesk.

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